Privacy Policy

1. Information We Collect

Personal Information

• Name, email address, phone number, physical address
• Payment details when you request a rental (where applicable)
• Opt-in records and timestamps for communications (SMS, email, etc.)

Non-Personal Information

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication

• Records of inquiries and service requests
• Rental request details and preferences
• Service history and feedback

2. How We Use Your Information

We use collected data for:

• Providing and improving our rental services (economy rentals, gig-driver rentals, and work-commute rentals)
• Reviewing availability and confirming rental requests
• Communicating with you about your inquiry, rental status, and next steps
• Processing payments where applicable (including flexible methods such as Zelle/cash where offered)
• Enhancing website functionality and user experience
• Security and fraud prevention
• Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including availability responses, rental coordination, appointment reminders (if applicable), customer support, and important updates.

Opt-In & Consent

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with TCPA and applicable messaging laws and guidelines

Opt-Out Instructions

• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed within 24 hours

Message Frequency & Content

• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you requested
• We do not send promotional content without specific consent

Help & Support

• Reply "HELP" for assistance or contact us at [email protected]
• Customer support is available during regular business hours

Carrier Information

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers

• Third-party vendors who assist operations (e.g., scheduling tools, CRM, messaging delivery)
• SMS aggregators/providers solely for delivering messages you consented to receive
• All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance

• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders

Business Transfers

• In case of mergers, acquisitions, or sale of assets
• In such cases, your data remains protected under this policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest (where applicable)
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee/contractor training on data protection
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure effectiveness of our marketing and services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain website features.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing emails by clicking "unsubscribe" in our emails
• Opt-out of SMS messages by replying "STOP"
• Request information on how we process your data
• Withdraw consent at any time for future communications

To exercise these rights, please contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This policy applies only to information collected by Turismo GT LLC.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Turismo GT LLC
Service Area: Houston, Texas
Phone: (832) 329-3855
Email: [email protected]
Website: https://turismogt.biz/landing

By using our website and services, you consent to this Privacy Policy.